Minnesota’s Road to Volunteer Drivers Virtual Forum Series examined key policy issues, offered volunteer driver recruitment tips and guidance on starting a volunteer driver program, and provided training sessions on key topics for volunteer drivers. The series was sponsored by MnDOT and MCOTA in partnership with the Minnesota Volunteer Driver Coalition.
A total of 14 sessions drew an average of 110 participants, who represented every Minnesota county, tribal nations in Minnesota and Montana, and other parts of the United States. The series recordings are available for on-demand viewing and include captions and ASL interpretation.
Policy and Legislation
- Current State and a Look into the Future of Volunteer Drivers (November 2020)
- Policy Issues and Real-Life Stories (December 2020)
Nuts and Bolts of Volunteer Driver Programs
- Volunteer Driver Recruitment and Promotion (January 2021)
- How to Start a Volunteer Driver Program (February 2021)
Disability and Diversity Training
- Person-Centered Practices and Disability Etiquette for Volunteer Drivers (March 2021)
- Cultural Diversity and Equity Training (March 2021)
- Trauma-Informed Care Training (April 2021)
- Providing Community Education About People Who Are Deaf and Hard of Hearing (April 2021)
Best Practices Training for Volunteer Drivers
- Module 1 — Safety and Security (May 2021)
- Module 2 — Emergency Preparedness (May 2021)
- Module 3 — Passenger Assistance and Safety (May 2021)
- Module 4 — Dealing with Difficult Customers and Self-Care (June 2021)
- Module 5 — Ethics and Boundaries (June 2021)
- Module 6 — Best Practices and Summary (June 2021)
